About Us
Who is
The Change Forum?

As suggested by our name, our business is

We’re a small independent consultancy in Australia, specialising in the field of workplace change, leadership learning and building better teams. We’ve a robust track record of more than 25 years designing and facilitating innovative workplace transformation, learning and improvement processes where leadership, organisational learning and culture change are keys to success.

At The Change Forum, we work with leaders and teams at all organisation levels to help people learn to work more effectively together, and how to engage with and constructively navigate through change.

We deliver creative change solutions to help strengthen organisational leadership capability, deepen learning capacity at organisational, team and individual levels and assist managers and leaders build vibrant work cultures and high-performing teams.

We help organisations design dynamic, down-to-earth change processes and learning programs people can understand, use to shape shared visions they can sign onto, build momentum, mobilise commitment and get people into action.

Senior leader watching work process

From our base in Far North Queensland and also regularly from Brisbane, we work in collaborative learning partnerships with managers, senior executives, project groups and work-teams to:

Design creative change solutions that help strengthen organisational leadership capability and deepen learning capacity at organisational, team and individual levels

Develop participative change processes that invite contribution, encourage buy-in and stimulate commitment -- tailored to particular needs and workplace contexts

Transfer skills to change agents, leaders and work-teams to leverage learning capacity, improve self-management, self-awareness and working more effectively in teams

Create customised learning guides, self-directed toolkits and handbooks that are practical, user-friendly, support shared understanding and extend learning at facilitated events

The Change Forum regularly delivers scheduled public clinics for leaders and teams in major regional centres around Queensland… See our on-line course calendar for what’s coming up next near you

Bill Cropper


“When I look back on my many years as a consultant, facilitator and coach, I recognise that so much of what I’ve learned myself comes not just from my own practical experiences, but also, more importantly, from those I’ve worked with who’ve taught me so many valuable lessons about people, life and working well together…”

Bill Cropper is founder and principal of The Change Forum, author, creator and presenter of our programs, speaker, facilitator and leadership coach. He has a wealth of practical experience in strategic change management, organisational learning, leadership capacity-building, team development, culture renewal and group facilitation, gathered through more than 25 years consulting around change. 

Bill’s become keenly interested in the benefits of emotional intelligence, mindfulness and constructive conversation to create connective and compassionate workplaces, promote productive, open interchanges and facilitate personal growth and change mastery. These help to inform our Learning-Centred Leadership, Working Better Together and Executive Team Action Learning programs that are a regular feature of our in-house consulting activities. For the past 15 years, Bill’s also run numerous rounds of public emotional intelligence, conversational coaching, leadership, facilitation and culture change clinics around regional Queensland for managers, executives, team leaders and other professionals from wide-ranging backgrounds . 

Some of the hallmarks of Bill’s consulting work include participative, open and inclusive processes, concept-driven, robust tools and frameworks, collaboration, joint ownership, planning and skills transfer as a fundamental strategy to strengthen internal capacity of organisations to be self-reliant and manage their own destinies. He’s an advocate of participative, team-based work, learning-centred leadership, dialogue and connectivity as keys to sustain change and create successful business futures.

Bill is a prolific author of hands-on, user-friendly, practical toolkits, self-coaching guides and change manuals, and a resourceful designer of creative change processes. He has a down-to-earth, out-going and open style; comprehensive mastery of a wide range of facilitation tools, techniques and processes that he naturally employs in all his consulting, coaching and workshop presentation activities; and customarily works comfortably with people at all organisation levels – senior executives, operational managers, staff and other consultants.

What people say...

I was very keen for our senior executive staff to be involved in the LTAL series, so we build a cohesive , united team around our goals. You are an expert in your field Bill, and this is why I chose you to run our leadership program. Your research and presentation is simply outstanding, as are the brilliant guides you write which are always first class. The program is setting the scene for a collaborative approach to leadership development in our senior teams.
Dr Lyn Bishop Founder and Principal, Sheldon College
Our organisation decided to concentrate on developing our leaders of tomorrow and Bill's range of courses was just what we had been looking for… Feedback has been consistently great and real changes can be seen in attitudes and behaviours.
Jo Lambden, Director Hervey Bay City Council
I learnt a lot about true leadership and myself as a person and leader. Bill engages well with all in attendance, reads the audience well and changes the agenda as necessary to lead beneficial discussions. He provides easy, useful tools and practical skills to apply back-at-work. Our one-on-one coaching sessions have been very enlightening and extremely beneficial for me personally as well as for my leadership.
Kevin S - Manager, Housing & Homelessness Services
We engaged Bill to assist our regional management team with strategic planning and learning; coach individual managers and manager/staff groups and to facilitate one of our community Action Learning Teams in the Whitsunday Region. We found Bill's approach to be professional and well organised. His work in coaching our teams towards becoming a learning organisation had a profound and sustainable impact. Bill was able to challenge us both as individuals and as part of a team to successfully create change and provided thorough and easily understood resources to support our ongoing progress. I can definitely recommend his services to you.
Michael Bishop - Regional Director, former Dept of Families, Mackay Region
I appreciated your sense of humour, and the way you called behaviour what it was - didn’t step around issues. I personally liked the straight-down-the-line, no-nonsense and matter-of-fact way you facilitated the team dynamic, while being respectful to everyone and their views. The dialogue session got things on the table and was a freeing experience. I appreciated your knowledge, expertise, and experience that was reflected in the work you did. It is not easy to impress a room of psychologists and social workers (psychs in particular seem to rip these kinds of things apart), so well done to you! I also think that your personal style helped to make me feel safe.
Stacie H - Dept of Communities
Scroll to Top

Before you go...

Why not subscribe to have news, insights and updates delivered straight to your inbox…

News &