Welcome to The Change Forum

Providing consulting, facilitation and coaching support for leaders and teams
to engage productively with change

Explore Our Latest Projects

Coaching Clinics

Regular scheduled Coaching Clinics ​& tailored In-House programs for Leaders and Teams

Leadership Coaching

Personalised, one-on-one leadership coaching to target key issues and elevate leadership capacity

Online Learning

E-learning courses that bring our well-regarded professional development programs direct to you!

Covid-19 Compliance

What We're Doing about Workshop Well-Being

“Creating a safe learning environment“ just acquired an extra meaning - courtesy of Coronavirus. At The Change Forum, our top priority is everyone’s health and wellbeing, as it is for so many others around our global community.

One-on-One Leadership Coaching

Building the conversational, relational and teamworking capabilities leaders need to create vibrant, supportive work cultures and high-performing teams

We are now offering

Online Learning and Training

The Change Forum has translated our in-person workshop content into elearning courses to continue to support you through changing times


Consulting & Coaching Services for Leadership & Change

As our name suggests, The Change Forum’s business is change.  We provide strategic consulting, coaching and facilitation support for organisations to renovate culture, build leadership capability, effect change, and inspire more flexible, high-performing teams. We’ve a long history of designing and facilitating innovative workplace transformation, learning and improvement processes where leadership, organisational learning and culture change are keys to success.

Scheduled Coaching Clinics for Leaders & Teams

As well as tailoring programs for particular organisation and team contexts, we run regular rounds of  scheduled coaching clinics in major regional centres around Queensland, Australia, for leaders and staff from all levels and backgrounds. Anyone keen to improve their relational, conversational, change and teamworking skills are always welcome. If a more personalised approach is preferred, individual leadership coaching is also available.

Upcoming Events
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Contact us about options for In-house delivery of individual programs or tailored support services. Click to access our Enquiry Form to provide background on your needs or give Bill Cropper a call on 0429-687 513.


Why not join us at one of our scheduled coaching clinics coming up soon? Click for information, outlines and Course Registration. And remember if you Subscribe to our mailing list you'll be eligible for discounted course fees!

Why Work With Us?

Coaching More Versatile Leaders

Promoting more self-aware, conversationally versatile, relationally attuned and facilitative leaders…

Creating More Constructive Cultures

Getting culture ‘right’ is critical for workplace wellbeing, sustainable results and long-term success…

Preparing People for Change

Preparing for change and supporting people through it are critical to  successful change implementation…

Building Better Teams

5 Keys to flebile, high-functioning teams: cohesion, commitment, collaboration, connectivity, conversations

Building leadership capacity & leveraging learning to inspire commitment & stimulate productivity are a vital concern for forward-thinking organisations

Leadership Learning

Managing emotions effectively at work can make or break any team. Successful leaders know self-awareness, mood management and mindful action are key to a healthy culture and happy teams

Emotional Intelligence
& Wellbeing

Culture has a profound effect on business success: influencing performance, strategy, behaviours, how you operate. The challenge is changing dislocated cultures more constructive....

Culture Revitalisation

Working well together rarely comes naturally. It takes collective effort, commitment to resolving issues, agreeing operating principles and constructive conversation ...

Working Better Together

Coaching and Mentoring are powerful, personalised ways for leaders to focus outwards on learning, to build capability that's retained, acted on and applied.

Coaching & Mentoring

Constructive conversation is crucial to business success. It builds cooperation, collaboration, respect, averts conflict, improves service, inspires performance...

Conversational Mastery

Strategic change is consultative, starting with shaping shared visions, plans and processes people can sign on to, to carry change forward...

Strategic Change

How to facilitate, guide, support, motivate and coach others are some of the fundamental skills contemporary leaders need to learn

Facilitation Skills

5 Themes for Learning

The Change Forum’s programs and services fit into 5 main themes that cover essential leadership, teamworking and culture change capabilities today’s leaders need to support vibrant, healthy work cultures and high-performing teams.

Emotional Intelligence & Wellbeing

Emotional self-managementself-awareness and mindful action are essential capabilities for building healthy workplaces that support individual wellbeing and promote resilient, cohesive teams. We provide a range of Emotional Intelligence, Mindfulness and Wellbeing clinics for leaders, staff and teams,  including: Leading with Emotional Intelligence, EI at Work (for staff), Teaching with EI, Social Intelligence in Teams, Mindful Leadership in Action, Mindfulness at Work (for staff)Trauma 1st-Aid self-help clinics and Building Resilience at Work. Tailored clinics also available.

Conversational Mastery

Understanding how the way we communicate impacts everything we do at work, becoming more conversationally-aware and mastering a variety of tools to improve the conversations you have is a key skill for great leadership and high-functioning teams. Our long-running Dealing with Difficult Discussions program is regarded a valuable asset for leaders at all levels, along with our general Constructive Conversations clinic and more targetted programs including: Positive Performance Conversations (versions for leaders and staff), Defusing Difficult Encounters, Persuasive Conversations, and Building Conversational Confidence.

Culture & Change

Constructive, flexible work cultures are vital for motivating high performance, commitment and productivity while encouraging cohesion, resilience and adaptability.  As well as providing strategic consulting around change and culture, we provide programs that support leaders in: Learning to Lead Change, Creating Constructive Cultures, Preparing People for Change, Developing Shared Visions, Leading Learning Schools and Building Change Resilience at Work.  …(More on our Change Services)

Building Better Teams

With a background of over 25 years consulting around team formation and development, our Working Better Together framework provides a flexible series of modules that can be combined in different ways to target specific improvement areas or a range of topics that suit particular team needs. Publicly, we periodically offer stand-alone programs like Building Better Teams, Working as One Team, Building Respectful Workplaces, Socially Intelligent Teams. We also provide an extended in-house Leadership Team Action Learning program for senior and executive teams that combines team learning sessions with individual leadership coaching.

Leadership, Facilitation & Coaching

Leaders exert a profound impact on the performance, culture, values and emotional climate of the people around them. Building leadership capacity at all levels is a central concern for forward-thinking organisations – who understand that today’s leaders need to expand their traditional ‘positional’ roles to become networkers, mobilisers, facilitators, coaches, values-stewards and engagers leveraging learning to challenge prevailing mental models, mobilise coalitions, develop shared solutions and visions and create a supportive environment which unleashes innovation and learning potential in others. In addition to personal mastery and wellbeing programs, our Learning to Lead series includes Launching Future Leaders, Leadership Action Learning, Essentials of Facilitation, Facilitating Effective Teams, Learning to be a Coaching Leader, Mentoring for Managers. We also regularly provide individual coaching around leadership and personal mastery.

We translate contemporary theory and complex concepts into tangible ideas people can grasp, and practical, down-to-earth tools and processes that can be readily applied to real-life situations at work

Down-to-earth, action-based learning that's practical, real and workplace relevant

High-quality learning programs designed to transfer skills and develop more self-aware, forward-thinking, compassionate leaders and more cohesive, connective, productive teams

We embrace open, collaborative processes that value learner participation, choice and self-responsibility consistent with learning organisation principles.

We employ a wide range of flexible learning strategies, robust concept-driven models and unifying frameworks to underpin our programs.

We bring a wealth of experience and proven capabilities designing, facilitating and implementing innovative workplace improvement processes over more than 25 years consulting around change, leadership and team-based work

Our programs and processes relate to real Australian workplaces, and employ action-learning principles that target real leadership, teamworking and service delivery challenges back-at-work. 

Up-to-date sound learning documented in our unique, user-friendly self-coaching guides, toolkits and workbooks supports ongoing learning and back-at-work action

  • Excellent. Very powerful, practical and impacting. I have already recommended this to many colleagues. I felt like I was in a whole day of therapy and felt so empowered to go back to my workplace. Although I felt that it was a lot of things I already knew the delivery had a great impact and I was now able to apply these things with the great tools to take away and use…

    Bec R.,
    Community Youth Worker
  • A worthwhile course applicable to any profession. Course content excellent and applicable to my work and the guidebook was very detailed and easy to follow. A good reference to refer to in the future. The facilitator was excellent – very friendly, with a great sense of humour which made the course even more interesting. Keep up your friendly style.

    Mary C.,
    Disability Services Queensland
  • I got a lot of personal satisfaction from the course. I think you did a great job. You’re funny, a good listener and good at getting everyone’s attention and explaining things. You made me feel confident and relaxed. I can’t recall the last time I was in a workshop where I actually felt comfortable. Great job Coach!

    Leita H.,
    Dept. of Education and Training Qld
  • A quality, 'value-for-money' day – well-prepared and presented, jam-packed with information, interaction and chances to reflect on practice...lots of opportunities to share experiences and look for solutions…an abundance of resources, which are greatly appreciated. It was a great day Bill.

    Alison F.,
  • An excellent workshop full of interesting concepts and strategies - and a guide that’s easy to follow with great topics and useful exercises. It’s given me a new mind set and greater awareness on how to deal with those difficult situations not only at work but at home as well. Since completing the workshop, I’ve put many of the techniques into practice with great results.

    Alice C.,
    Southern Qld Institute of TAFE
  • Thoroughly enjoyed this great workshop. The structure was well planned to meet our needs and Bill did a fantastic job getting people to open up and feel comfortable raising work issues. It's already started to achieve a better working environment and was a good step forward.

    Larissa P.,
  • Excellent! Loved it! Bill is an excellent presenter – positive, engaging, clear, concise with no waffling. You do a darn good job Bill! I have been encouraging other people to participate in your workshops.

    Margaret C.,
    Disability Services Queensland
  • Thank you for an excellent presentation. The large number of people I have spoken to were very happy with it. They liked the factfile you distributed and enjoyed the presentation itself and your style. Thanks again the Bill Cropper experience was extremely worthwhile.

    Helen B.,
  • My folks have been telling everyone how good Working Better Together was - so now they all want to go! I think what you tell your peers is probably even more honest than filling in a form for the boss or the facilitator. From my point of view it was perfect for this stage of our development. Thanks!

    Joanne C.,
    Wide Bay Water Corporation
  • An all round informative, thought-provoking experience. The most valuable course I’ve had the opportunity to attend in many years. Loved the relaxed atmosphere and enjoyed your skill in presentation. You know your stuff Bill - that’s obvious – and the guide is a great resource, very user friendly and packed with valuable tools. Thank you Bill.

    Christine C.,
    Queensland Health

News & Views

Head over to News & Views for our extensive range of articles about culture, change, emotional intelligence, conversations, leadership and teams. Subscribe today for article updates, workshop fee discounts, resources and more!

At the Change Forum, we believe of successful change

Call us today to find out how we can help you start your journey...

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